LOK SABHA
UNSTARRED QUESTION
IMPLEMENTATION OF OLD PENSION SCHEME
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DA AREARS
Organisation with first recognized union status fighting for the advancement of RMS & MMS Employees
EMPANELMENT OF PRIVATE HOSPITALS UNDER CGHS DELHI & NCR – 16 HCOS UNDER CONTINUOUS EMPANELMENT SCHEME
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PRESS NEWS (PIB)
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES & PENSIONS
THE DEPARTMENT OF ADMINISTRATIVE REFORMS AND PUBLIC GRIEVANCES (DARPG) RELEASED THE 39TH MONTHLY REPORT ON CENTRALIZED PUBLIC GRIEVANCE REDRESS AND MONITORING SYSTEM (CPGRAMS) FOR CENTRAL MINISTRIES/ DEPARTMENTS PERFORMANCE FOR THE MONTH OF JULY, 2025
A TOTAL OF 1,47,902 GRIEVANCES WERE REDRESSED BY CENTRAL MINISTRIES/DEPARTMENTS IN JULY 2025.
FOR THE 37THMONTH IN A ROW, THE MONTHLY DISPOSAL CROSSED 1 LAKH CASES IN THE CENTRAL SECRETARIAT
CENTRAL BOARD OF INDIRECT TAXES AND CUSTOMS, DEPARTMENT OF POSTS, AND MINISTRY OF POWER TOPPED THE GROUP A CATEGORY IN THE GRAI RANKINGS RELEASED FOR THE MONTH OF JULY 2025.
MINISTRY OF PARLIAMENTARY AFFAIRS, DEPARTMENT OF PHARMACEUTICALS, AND MINISTRY OF TRIBAL AFFAIR STOPPED IN GROUP B CATEGORY IN THE GRAI RANKINGS RELEASED FOR THE MONTH OF JULY, 2025
POSTED ON: 11 AUG 2025 3:27PM BY PIB DELHI
The Department of Administrative Reforms and Public Grievances (DARPG) released the Centralized Public Grievance Redress and Monitoring System (CPGRAMS) monthly report for July 2025, which provides a detailed analysis of types and categories of public grievances and the nature of disposal. This is the 39threport on Central Ministries/Departments published by DARPG.
The progress for July 2025 indicates 1,47,902 Grievances redressed by Central Ministries/Departments. The Average Grievance Disposal Time in the Central Ministries/Departments for 2025 is 15 days. These reports are part of the 10-step CPGRAMS reform process which was adopted by DARPG to improve the quality of disposal and reduce the timelines.
The report provides the data for new users registered through the CPGRAMS Portal in the month of July 2025. A total of 63,073 new users has registered on CPGRAMS in July, 2025, through various channels, out of which, 10,114 registrations are from Uttar Pradesh. The Feedback Call Centre collected 74,278 feedbacks in the month of July 2025, where 43,189 feedbacks were collected for Central Ministries/Departments.
The said report also provides the state-wise analysis on the grievances registered through Common Service Centres in July, 2025. CPGRAMS has been integrated with the Common Service Centre (CSC) portal and is available at more than 5 lakh CSCs, associating with 2.5 lakh Village Level Entrepreneurs (VLEs). A total of 6,422 grievances has been registered through the Common Service Centres in the month of July, 2025. It also highlights the major issues/categories for which the maximum grievances were registered through CSCs.
The report also presents an overview of the Review Meeting Module, which has been operationalised on 14th February 2025 across Central Ministries and Departments. This module facilitates Secretary-level reviews of public grievances, thereby enhancing the efficiency of redressal mechanisms and improving citizen satisfaction. As of 31stJuly 2025, a total of 132 review meetings has been conducted, out of which 23 meetings held in July 2025.
The following are the Key Highlights of the DARPG’s monthly CPGRAMS report for July 2025 for Central Ministries/ Departments:
WARM GREETINGS OF RAKSHA BANDHAN
रक्षाबंधन की शुभकामनाएं
“रक्षाबंधन के पावन अवसर पर, हार्दिक बधाई और शुभकामनाएं ।
रक्षाबंधन का पावन पर्व भाई-बहन के बीच प्रेम और विश्वास के अनूठे बंधन का प्रतीक है
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“ON THE AUSPICIOUS OCCASION OF RAKSHA BANDHAN, WARM GREETINGS AND BEST WISHES.
THE HOLY FESTIVAL OF RAKSHA BANDHAN SIGNIFIES THE UNIQUE BOND OF LOVE AND TRUST BETWEEN BROTHERS AND SISTERS.
APS ENROLLMENT – AUG 2025
(CLICK THE LINK BELOW TO VIEW)
https://www.indiapost.gov.in/documents/latestupdates/News/ECE_12032.pdf
ALLOTMENT OF GENERAL POOL RESIDENTIAL ACCOMMODATION (GPRA) TO PERSON WITH DISABILITY (PWD) – APPLICABILITY OF RESERVATION OF 4% UNDER RIGHTS OF PERSONS WITH DISABILITIES ACT (RPWD), 2016: DIRECTORATE OF ESTATES OFFICE MEMORANDUM DATED 22.05.2025
E-9195941
संख्या/No: 12035/9/2025/Pol.II
भारत सरकार/ Government of India
आवासन और शहरी कार्य मंत्रालय /Ministry of Housing and Urban Affairs
सम्पदा निदेशालय/ Directorate of Estates
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निर्माण भवन, नई दिल्ली /Nirman Bhawan, New Delhi
दिनाँक Dated:22.05.2025
कार्यालय ज्ञापन/OFFICE MEMORANDUM
In order to promote the rights of People with Disabilities, laid down in the Rights of Persons with Disabilities Act (RPWD), 2016 the Directorate of Estates, Ministry of Housing and Urban Affairs has decided to adopt the reservation of 4% for the allotment of GPRA to eligible Government servants as under: -
i. Eligible Central Government servants with benchmark disabilities, as laid down in Section 34 of the RPWD Act 2016, shall be given priority for allotment of GPRA which shall be up to 4% of the vacancies available in a month in each type (up to Type V only, including Hostel) in General Pool.
2. This issues with the approval of the competent authority.
(Lokesh Chandra Singh)
Deputy Director of Estates (Policy)
Phone:23062505
MESSAGE FROM HON’BLE MINISTER OF COMMUNICATIONS (CLICK THE LINK BELOW TO VIEW)
https://www.indiapost.gov.in/VAS/Pages/News/IP_30072025_News.pdf
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CALLING FOR WILLINGNESS TO WORK IN DIRECTORATE ON POSTING IN HEADQUARTER/ AGAINST SANCTIONED STRENGTH OF DIRECTORATE/ATTACHMENT BASIS.
(CLICK THE LINK BELOW TO VIEW)
https://utilities.cept.gov.in/dop/pdfbind.ashx?id=12029
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IMPLEMENTATION OF ORDER IN OA NO. 466/2020 (J SRINIVASULU AND OTHERS VS UOI AND OTHERS) IN RESPECT OF SENIORITY IN PS GROUP 'B' CADRE FOR THE YEAR 2022 (CLICK THE LINK BELOW TO VIEW)
https://utilities.cept.gov.in/dop/pdfbind.ashx?id=12025
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PAYMENT OF ALL CLAIMS RELATED TO ALLOWANCES WITHIN ONE MONTH OF RECEIPT OF SUCH CLAIMS (CLICK THE LINK BELOW TO VIEW)
https://utilities.cept.gov.in/dop/pdfbind.ashx?id=12021
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LOK SABHA UNSTARRED QUESTION N0.347
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POSTING IN HIGHER ADMINISTRATIVE GRADE+ (HAG+) [MEMBER, POSTAL SERVICES BOARD] OF THE SERVICE (CLICK THE LINK BELOW TO VIEW)
https://utilities.cept.gov.in/dop/pdfbind.ashx?id=12033
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PROMOTION AND POSTINGS IN HIGHER ADMINISTRATIVE GRADE (HAG) OF IPOS GROUP ‘A’
(CLICK THE LINK BELOW TO VIEW)
https://utilities.cept.gov.in/dop/pdfbind.ashx?id=12023
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DA/DR from Jul 2025 @ 58% Confirmed – 3 प्रतिशत की वृद्धि के साथ जुलाई, 2025 से DA/DR 58 प्रतिशत निश्चित – CPI-IW for June, 2025 released
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View/Download full Press Release
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LOK SABHA
UNSTARRED QUESTION NO. 1152
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COMPREHENSIVE GUIDELINES FOR THE NATION-WIDE DIGITAL LIFE CERTIFICATE CAMPAIGN 4.0, NOVEMBER 1ST TO 30TH, 2025: DOP&PW O.M. DATED 30.07.2025 (CLICK THE LINK BELOW TO VIEW)