No.
28-8/2011-D
Government
of India
Ministry
of Communications & IT
Department
of Posts
Mail
Business Division
Dak
Bhawan , Sansad Marg
New
Delhi-110 001
Dated
17/01/2013
OFFICE
MEMORANDUM
Sub:- Revised Norms for Operational
Activities at Speed Post Sorting Hubs, Intra-Circle Hubs and Computerised Registration
Centres.
Reference is invited to Directorate Memo NO. 30-64/2009-D
dated 08/10/2009 vide which adhoc norms for processing of Speed Post articles
at Speed Post Centres were circulated. Attention is also drawn to the
Directorate Memo. No. 28-5/2006-D dated 13-09-2006 vide which norms for
processing of registered articles at Computerised Registration Centres (CRCs)
were circulated.
2. The matter relating to revision of
norms for various activities at Speed Post Hubs, Intra-Circle Hubs and CRCs was
under examination at this Directorate. Based on the work study undertaken by
the Directorate with respect to Speed Post operations at Speed Post Centres
(
restructured as `Sorting Hubs` as part of Mail Network Optimization Project)
and extension of operational process followed at Speed Post Hubs and
Intra-Circle Hubs to the CRCs, norms are given at the Annexure and would be
applicable to Speed Post Sorting Hubs and Intra-Circle Hubs as well as CRCs.
3.
The revised norms for activities
as Speed Poswt Sorting Hubs , Intra Circle Hubs and CRCs would be applicable
with immediate effect.
This issues with the concurrence of
Integrated Finance Wing and approval of Secretary (Posts)
Encl:
Revised norms
--Sd—
(Rishikesh)
Director (Mail Management)
Revised Norms for
Activities at Speed Post Sorting Hubs, Intra –Circle Hubs and Computerised Registration
Centres (CRCs)
|
Item No.
|
Item of Work
|
Revised time
Factor ( in
minutes)
|
|
01
|
Switching on
and opening of computer by user
|
2.00
|
|
02
|
Receipt of bag
|
0.166 rounded
to 0.17
|
|
03
|
Examination
& opening of bags
|
0.5
|
|
04
|
Examination of
articles received
|
0.11
|
|
05.
|
Scanning of
articles in receipt
|
0.04 (25 articles
per minute or 1500 per hour)
|
|
06.
|
Sorting of
articles
|
0.063 (950
articles per hour)
|
|
07.
|
Scanning of
articles for dispatch
|
0.04 (25 articles
per minute
|
|
08.
|
Generation of
list
|
0.40
|
|
09.
|
Closing of
bags
|
1.00
|
|
10.
|
Preparation of
mail list
|
0.20
|
|
11.
|
Opening/examination/sorting and preparation of bundles
|
0.15
|
|
12.
|
(i) Dispatch
of mail
(ii) Receipt of
bag from sorter
(iii)
Preparation of TBs
(iv) dispatch
of mail
|
1 minute per
bag
|
|
13.
|
Misc.
work/irregularities
|
10% of total
work hours
|
|
14.
|
Clicking shift
end and switching off computer by SA/RSA
|
1.33
|
|
15.
|
Supervisor
|
1 on 6 SAs/RSAs.
On less than 6 SAs/RSAs co-efficient of 1.20 hrs is required to be given on
each SA/RSA
|
Note:- Articles for the purpose of CRC include
`High Value Money Orders (HVMOs)
